Terms and Conditions

Terms and Conditions

Welcome to Luna Soul! By accessing or purchasing from our website, you agree to the following terms and conditions. Please read them carefully before using our site.

1. General Information
Luna Soul is an online store offering unique and quality products. By using our website, you agree to comply with all applicable laws and regulations. If you do not agree with these terms, please do not use our services.

2. Orders and Payments
All orders placed through our website are subject to availability and confirmation of payment. We reserve the right to cancel or refuse any order for any reason, including pricing errors or product availability issues.
Payments are processed securely through our approved payment providers.

3. Shipping and Delivery
Orders are processed within 1–3 business days and typically delivered within 7–10 business days, depending on your location.
Luna Soul is not responsible for delays caused by customs, holidays, or courier issues beyond our control.

4. Returns and Refunds
We accept returns within 14 days of receiving your order if the item is unused and in its original packaging.
To start a return, please contact us atlunasoul1@outlook.com
Refunds will be processed after we receive and inspect the returned item.

5. Intellectual Property
All content on this website — including text, logos, images, and designs — is the property of Luna Soul and is protected by copyright laws. Unauthorized use or reproduction is strictly prohibited.

6. Limitation of Liability
Luna Soul is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

7. Privacy
Your privacy is important to us. Please review our Privacy Policy to understand how we collect and use your information.

8. Changes to Terms
Luna Soul reserves the right to update or modify these Terms and Conditions at any time without prior notice. The latest version will always be available on our website.

Contact Us
If you have any questions or concerns, please contact us at:
📩 lunasoul1@outlook.com

Thank you for shopping with Luna Soul!